We are sorry to hear that you are having issues with your SpaCrete product. Our first priority is to quickly get you back to enjoying and relaxing in your SpaCrete Modern Freestanding Bathtub.
SpaCrete prides itself on manufacturing the highest quality products. Our artisans who handmake each piece are proud to share their work with you. SpaCrete's highly engineered and advanced concrete mixtures result in incredibly strong and durable products that will provide you with years of enjoyment.
We will do everything we can to help resolve any issues you are having and hope to further strengthen our relationship through this process.
Please submit the following information to start your warranty claim process. A representative from SpaCrete will respond within 2 business days.
As many details as possible are helpful in quickly returning you to your bath. Please have any pictures and other supporting documentation ready when you are contacted by a SpaCrete representative.